FAQ

We offer a wide selection of premium skincare, makeup, and fragrance products from world-renowned luxury brands.

Currently, we ship within Kosovo and select nearby regions. For international shipping inquiries, please contact our customer support.

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package online.

Yes, we accept returns or exchanges within 14 days of purchase, as long as the product is unopened and in its original packaging. Please see our Return Policy for more details.

Absolutely. All our products are 100% original and sourced directly from authorized distributors and brand partners.

You can reach us through our Contact Page or by email at info@plazacosmetica.com. Our support team is here to assist you.