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FAQ

Yes. Plaza Cosmetics is an authorized retailer, and all products we offer are 100% authentic.

Our trained beauty advisors provide personalized recommendations via email and social media channels

Yes. We offer delivery within Kosovo. The estimated delivery time is 1–3 business days.

For hygiene reasons, opened or used cosmetic products cannot be returned. Returns are accepted only for unopened products in their original packaging, within 48 hours of purchase, and with proof of purchase.

You can contact us via the “Contact Us” page, by phone, or by email.
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