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Terms & Conditions

Terms and Conditions

Welcome to Plaza Cosmetics. These Terms and Conditions govern your use of our website, services, and products offered on www.plazacosmetica.com. By accessing or using our site, you agree to be bound by these terms.


1. General Information

Plaza Cosmetics is an online store offering premium cosmetics, skincare, and fragrance products. We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website means you accept any changes.


2. Use of the Website

  • You must be at least 18 years old or have permission from a legal guardian to make a purchase.

  • You agree to provide accurate, current, and complete information during the order process.

  • You agree not to misuse the website in any way that may interfere with its functionality or security.


3. Products and Pricing

  • All products listed on our site are subject to availability.

  • We reserve the right to change prices or discontinue products at any time without notice.

  • We strive to display product descriptions and images accurately but cannot guarantee that your device displays colors or details perfectly.


4. Orders and Payments

  • Orders are confirmed once payment has been successfully processed.

  • We accept secure payments through trusted third-party providers.

  • Plaza Cosmetics reserves the right to cancel or refuse any order at our discretion.


5. Shipping and Delivery

  • We aim to ship all orders promptly. Estimated delivery times are provided but not guaranteed.

  • Shipping fees are calculated at checkout.

  • We are not responsible for delays caused by couriers, weather, or other external factors.


6. Returns and Exchanges

  • You may return or exchange items within 14 days of purchase, provided they are unused, unopened, and in original packaging.

  • Certain items (such as personal care products or fragrances) may not be eligible for return due to hygiene reasons.

  • For full details, please visit our Return Policy.


7. Intellectual Property

All content on this website, including images, logos, text, and designs, is the property of Plaza Cosmetics and is protected by copyright laws. Unauthorized use is strictly prohibited.


8. Limitation of Liability

Plaza Cosmetics is not liable for any direct, indirect, incidental, or consequential damages that may result from the use of our website or products.


9. Governing Law

These Terms and Conditions are governed by the laws of the Republic of Kosovo. Any disputes shall be resolved in the competent courts of Kosovo.


10. Contact Us

For any questions or concerns about our Terms and Conditions, please reach out to us:

Email: info@plazacosmetica.com
Website: www.plazacosmetica.com